Support
Need a hand? Email support@coffeechess.app and we'll get back to you. Include your device model and iOS or iPadOS version if something isn't working.
How do I restore CoffeeChess+ on a new iPhone or iPad?
Open Settings in CoffeeChess and tap Restore purchases while signed in with the same Apple ID you used to buy it.
How do I cancel my subscription?
On your iPhone or iPad, open Settings, tap your name, then Subscriptions, and choose CoffeeChess+. You keep access until the end of the period you've paid for.
How do I play on more than one device?
Sign in to the same Apple Account with iCloud on each device, and keep Sync with iCloud turned on in CoffeeChess's Settings. Your stats, streaks, finished puzzles, puzzles in progress and settings sync automatically, usually within a few seconds of opening the app.
How does the streak freeze work?
With CoffeeChess+, it works on its own: there's nothing to turn on. If you miss one day of a strength's daily puzzle, that strength's streak holds as long as you win the next day's puzzle. Each strength has its own freeze, so missing all five on the same day is covered too. After a freeze saves a streak, that strength's freeze is ready again 7 days later. It doesn't cover a lost puzzle or two missed days in a row. Stats shows each strength's freeze status.
Why can I only play three practice games?
Free players get three practice games a day, counted once you make your first move. The five daily puzzles are always free. CoffeeChess+ removes the practice limit.
How do hints work?
Every game has 3 Show the piece hints, which light up the piece to move, and 3 Show the square hints, which light up where it goes. Free players can use hints in one game a day. With CoffeeChess+, every game has them.
Why did a good move spill a cup?
Each puzzle has one best line, from the Lichess puzzle database. Any checkmate counts, but other moves, even decent ones, spill a cup. If you think a puzzle is wrong, email us the mode and puzzle number and we'll take a look.
What's the archive?
Every past daily puzzle for every mode. Anyone can browse it; playing past puzzles is part of CoffeeChess+. Archive games don't affect your streaks.
Can I reset my stats?
Yes. Open Settings in CoffeeChess and tap Reset statistics. If iCloud sync is on, this resets them on all your devices. It can't be undone.